Privacy Policy
Effective Date: May 18, 2025
RYVO SH.P.K. website is owned and operated by RYVO SH.P.K. (Tiranë, Shqipëri) in strategic partnership with CelestaraLux (Stockholm, Sweden). RYVO SH.P.K. acts as a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by RYVO SH.P.K., which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the RYVO SH.P.K. website.
We take the utmost care of your personal data and undertake to guarantee its confidentiality and security in accordance with the EU General Data Protection Regulation (GDPR) and applicable local legislation.
1. Personal Information We Collect
When you visit RYVO SH.P.K., we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Moreover, to process your inquiries and coordinate your requests regarding our corporate travel, destination management, global exhibitions, luxury weddings, or medical concierge services, we collect the personal data you explicitly provide to us via contact forms or direct communication channels. This includes, but is not limited to:
First name and Last name
Email address and Telephone number
Company name and Organization details (for corporate clients)
Any specific details you share regarding your required travel or event logistics.
2. Why Do We Process Your Data?
Our top priority is customer data security. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
We process your voluntary personal data to:
Respond to your inquiries and offer tailored corporate or private service proposals.
Coordinate ground logistics, venue sourcing, medical travel, or event management on your behalf.
Provide updates or communicate with you directly via email or direct chat (WhatsApp).
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific individual. However, if you choose not to provide mandatory personal data, you may not be able to take advantage of certain website features, such as sending an inquiry form or contacting us directly from the website.
3. Your Rights (GDPR Compliance)
As we serve clients from Sweden, Germany, Scandinavia, and the broader European Economic Area (EEA), you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification (correction).
The right to erasure (the "right to be forgotten").
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise any of these rights, please contact us through the contact information provided below.
Additionally, please note that your information is processed to fulfill agreements we might have with you (for example, to organize a corporate retreat or manage local logistics) or otherwise to pursue our legitimate business interests listed above.
4. Links to Other Websites
Our website may contain links to other websites or third-party platforms (such as professional networks or partner clinic directories) that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy statements of each website that may collect personal information.
5. Information Security
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, modification, use, and personal data disclosure under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed as 100% secure.
6. Legal Disclosure
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to an official government request.
7. Contact Information
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may reach our management at:
Corporate Email: admin@ryvo.store
Central Support Phone / WhatsApp: +46 73 574 09 02
Entities: RYVO SH.P.K. (Reg. No. M61621058M, Albania) & CelestaraLux (Reg. No. 559383-3550, Sweden)